A TAILOR-MADE, RESPONSIVE APPROACH TO EACH SERVICE.
Travsec has taken a unique approach to the business of contract security by ensuring we have a fully-integrated platform that combines technology and physical manpower.
Our approach involves exceptionally trained, well-groomed and uniformed, PSIRA-registered Security Officers. Travsec has at its business heart a culture of discipline, required to realise a client’s expectations within a strategic guarding force. We have an integrated managed guard force, based on partnerships, integrity and incentivisation.
Our strategy entails several steps to mitigate the possibility of theft of property and/or risk of injury to persons within any facility. The team managing our guarding division is experienced in the field and are sure to deliver an all-encompassing physical security service, being hands-on with the operations we strive to meet DAILY CLIENT NEEDS.
KEY PERFORMANCE INDICATORS
At Travsec, our clients can be assured that we take our service delivery seriously enough to measure ourselves against standards and provide our clients with accurate and honest statistical feedback.
OPERATIONS AND SUPPORT
Travsec Operations Management (OPSEC) ensuring the best business performance, contract compliance and delivery, which contributes to our success and have therefore created a business model in which Management has a strong support structure.
All our Management Representatives operate on KPI indicators to ensure that we measure our service delivery daily, not only to our clients but also internally against our own set parameters. A Dedicated Management representative is in the field 24/7 that mitigate our clients’ and staff’s risk support our people 24/7 (365).
- Effective communication
- On-site parades
- Site inspections
- Management commitment
- Vulnerability management
- Anti-bribery policy
- Promotion from within
- We have the capacity to manage the decentralised operation
Our Operational Management must ensure that our program is followed whereby Operational Quality Assurance Audit are executed to ensure compliance, on our Clients sites by our staff example but limited to:
- Client Visits – the amount of time spent on site
- Client meetings and KPI service level agreements
- Site/Contractual Requirement Coverage
- Staff training (OJT)
- Staff evaluations
- Risk Analysis
- SOP Compliance
- External Auditor: Reporting – Addressing Audit Findings corrective action.
All expectations are measured on our QMS, which ensures Management, and staff comply whilst on site.
Additional Armed Response Security Services
Travsec prides itself on offering a wide range of soft protection which sets us apart from other armed response security companies in South Africa.
- Non-Lethal Weapons
- Pepper spray guns
- Gas Guns
- Stun Batons
- Shock batons